FAQ
Does this eSIM require a physical SIM card?
No physical SIM card is required.
Simply scan the QR code to install the eSIM on your phone.
Does this eSIM use a local Malaysia network or roaming?
This eSIM connects directly to a local Malaysia mobile network (CelcomDigi).
It is NOT a roaming eSIM, providing faster speeds and more stable connectivity.
How do I check if my phone supports eSIM?
Dial *#06# on your phone.
If an EID number is displayed, your device supports eSIM.
How many eSIMs can one phone store?
Most smartphones can store up to 10 eSIM profiles.
You can easily switch between eSIMs in your phone settings.
Can I install the eSIM before arriving in Malaysia?
Yes. You can connect to Wi-Fi in your home country and scan the QR code to install the eSIM.
After arriving in Malaysia, simply switch your mobile data to the Malaysia eSIM to start using it.
Do I need Wi-Fi to install the eSIM?
Yes. A stable Wi-Fi connection is required to scan the QR code and install the eSIM.
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Why is a local Malaysia eSIM faster than roaming eSIM?
Roaming eSIM: Overseas IP, higher latency
Malaysia eSIM: Local IP, faster response