Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website and purchase our Malaysia travel eSIM products.

Information We Collect

We may collect the following information when you visit our site or make a purchase:

  • Name

  • Email address

  • Payment information (processed securely by our payment providers; we do not store card details)

  • Device information (IP address, browser type, etc.) for security and analytics

  • Order details for fulfillment and customer support

How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your eSIM order

  • To send your eSIM QR code and activation details

  • To provide customer support

  • To improve our website functionality and user experience

  • To comply with legal and regulatory requirements

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies in your browser settings.

Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or misuse.

Third-Party Services

We may share limited data with trusted providers such as:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Email delivery services

  • Analytics tools (Google Analytics, Shopify Analytics)

These partners only use your information for the purpose of providing their services.

Your Rights

You may:

  • Request access to your personal data

  • Request corrections

  • Request deletion (where applicable)

  • Withdraw consent

Please contact us if you wish to exercise your rights.

Contact

If you have any questions regarding this Privacy Policy, please contact us at: